UTOPIA SUPPORT PORTAL PRIVACY POLICY

Utopia Support Portal (the “Support Portal”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Site” refers to the Support Portal’s website, which can be accessed at support.u.is “Service” refers to the Support Portal’s services accessed via the Site, in which users can (1) download, install and use Utopia software for the sole purpose of evaluating it, identifying bugs, submitting ideas, or promoting it, (2) submit bug reports, improvement and promotional ideas of Utopia software, (3) receive rewards for bug, idea and promotional reports, (4) familiarize with Utopia ecosystem and Utopia software.

The terms “we,” “us,” and “our” refer to the Support Portal.

“You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage and use of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect “Information via Technology” and “Personal Information.” Information via Technology includes information that is collected automatically at the time visiting our Site, login and account registration. Personal Information includes your email, nickname/login, password, country of residence and contents of “About you” field, which you submit to us through the registration process at the Site.

1. Information collected via Technology

To view our Site you do not need to submit any Personal Information. However, at the time of account registration and further logins, we may record your IP, the type of browser you use, the time and date of access. In addition, we use cookies to track referrals and maintain login sessions. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive.

The Support Portal may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

2. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit/login the Site, to register an account, you will have to provide us you email, login, password, country of residence and the information you have chosen to enter at “About you” field of registration from. By registering, you are authorizing us to collect, store and use your registration information in accordance with this Privacy Policy.

II. HOW WE USE INFORMATION

Personal Information

We do not sell, trade, rent or otherwise share your Personal Information. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users and provide technical support.

Information via Technology

In general, we use Non-Personal Information to provide functionality to our Site. For instance Cookies are used to maintain your login sessions, track referrals and to ensure account safety. We also aggregate Information via Technology in order to track trends and analyze use patterns on the Site.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. CHANGES TO OUR PRIVACY POLICY

The Support Portal reserves the right to change this policy and our Terms of Service at any time. It is your sole responsibility to check the Site from time to time to view any such changes.

V. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by submitting a ticket at the Contact section of our Site.